You can update your membership details and who is covered using the member portal, mobile app or contact centre. For changes to your level of cover, you will need to speak to one of our team.

Yes, you can suspend your health cover for two reasons; overseas travel or financial hardship. Conditions apply to all membership suspensions.

A policy holder can request that their spouse/partner (on the same policy) be authorised to operate the policy on the same level as the policy holder (excluding joining/terminating membership and removing dependants) by completing the authority to access membership form.

Yes, with the Union Health app you can eaily manage your health cover in one place. View and update your membership details, keep on top of your extras limits and manage your payments – all from the palm of your hand.

We send your tax information directly to the ATO by 15 July each year, you can find it in your myTax portal or with your registered tax agent. Once ready, you can also download your tax statement directly from the Union Health member portal.

We offer multiple payment options to its members including direct debit and credit card payments. Payments can be made fortnightly, monthly, quarterly, half-yearly or annually.

You can pay your premium via direct debit fortnightly, monthly, quarterly, half-yearly or annually. We also offer rate protection where you can choose to pay your membership for up to twelve months in advance at the rate that applies at that time.

Yes, you can now make an advance payment to lock in your current premium for up to 12 months. This means you’ll pay for future coverage at the rate you’ve been paying before the premium change. By paying in advance, you can potentially secure a lower premium than you would be paying with the premium change, for a nominated period.

No, private Health Insurance does not cover you for medical, hospital or extras treatment received whilst travelling overseas or on a cruise ship within Australian waters.