You can update your membership details and who is covered using the member portal, mobile app or contact centre. For changes to your level of cover, you will need to speak to one of our team.

Yes, you can suspend your health cover for two reasons; overseas travel or financial hardship. Conditions apply to all membership suspensions.

A policy holder can request that their spouse/partner (on the same policy) be authorised to operate the policy on the same level as the policy holder (excluding joining/terminating membership and removing dependants) by completing the authority to access membership form.

Yes, with the Union Health app you can eaily manage your health cover in one place. View and update your membership details, keep on top of your extras limits and manage your payments – all from the palm of your hand.

We offer multiple payment options to its members including direct debit and credit card payments. Payments can be made fortnightly, monthly, quarterly, half-yearly or annually.

Yes, you can now make an advance payment to lock in your current premium for up to 12 months. This means you’ll pay for future coverage at the rate you’ve been paying before the premium change. By paying in advance, you can potentially secure a lower premium than you would be paying with the premium change, for a nominated period.

Yes, we have a number of services available to members including hospital substitute programs, disease management programs, cancer support programs, joint replacement programs, maternity care services and more.

Yes, we have a number of services available to members including hospital substitute programs, disease management programs, cancer support programs, joint replacement programs, maternity care services and more.

While we do not provide aged care or have a preferred supplier, we have partnered with Heather Hill Pathways to offer members a 5% discount on Heather Hill Pathways' services and a further 5% refund after settling their account, with Union Health Gold Ultimate Choice members receiving a 15% refund. 

No, private health insurance does not cover you for hospital or extras treatments received while travelling overseas or while on a cruise ship in Australian waters. We recommend you obtain travel insurance for all overseas travel. Union Health members can save up to 15%^ of Allianz travel insurance.