Our thoughts are with the people and communities who have been impacted by the latest bushfire crisis. We’ll be in touch directly with members in affected areas or, if you have been significantly impacted, please contact us to discuss your payment options.
A policy holder can request that their spouse/partner (on the same policy) be authorised to operate the policy on the same level as the policy holder (excluding joining/terminating membership and removing dependants). This can be done by contacting us or by downloading the Spouse/Partner Authority form. The policy holder may withdraw the authority at any time by notifying us, in writing or over the phone. See Transaction authority.