Our thoughts are with the people and communities who have been impacted by the latest bushfire crisis. We’ll be in touch directly with members in affected areas or, if you have been significantly impacted, please contact us to discuss your payment options.
Informed Financial Consent is your right to know what you’ll need to pay upfront before you receive any hospital treatment as a private patient, and to receive this information in writing. It’s important to ask your treating doctor, the hospital and us about any out-of-pocket expenses you may have to pay.
Ask your treating doctor or specialist:
How much is your fee?
Do you participate in the Access Gap scheme under the Australian Health Service Alliance (AHSA)?
If I have to pay a gap, how much will that be?
What are my options if I can’t afford to pay this gap?
Which other doctors and medical staff will be involved in my treatment, e.g. radiologist, anaesthetist, assistant?
How can I get information about assisting doctors’ fees and Access Gap participation?
Will I receive just one bill?
If I am receiving a surgically implanted device or prosthesis, is it a Government approved device (covered by Union Health) or will I have to pay a gap?
What are the MBS item numbers for this procedure? (see “Ask us” section below)
Ask your hospital:
Does this hospital have any agreement with Union Health?
Will I have to pay a gap for my hospital accommodation?
What other out-of-pocket expenses apply during my time in hospital?
My doctor gave me these MBS item numbers for my procedure or service. Does my policy cover me for this?
Under my policy, will I have to pay an excess or any other charges? If so, how much?
Will I have to pay extra for my hospital accommodation, my doctor’s fees, and any assisting doctors’ fees, or is it all covered by my policy?