Authority to access membership
Can others operate the policy?
Spouse/partner authority
A policyholder can request that their spouse/partner (on the same policy) be authorised to operate the policy on the same level as the policyholder (excluding joining/terminating membership and removing dependants). This can be done by contacting us or by submitting the Authority to Access Membership form. The policyholder may withdraw the authority at any time by notifying us, in writing or over the phone.
Transaction authority
For any persons, other than your spouse/partner, to make transactions on your policy a Power of Attorney is required. You can also authorise a third party to enquire about your membership but not make any transactions on your behalf using the Authority to Access Membership form.
Mates Rates
CSIRO Total Wellbeing Diet
Make a claim
Change membership details
Rate change facts
Where do your premiums go?
Suspend your membership
Authority to access membership
Pet insurance
Pregnancy to Parenthood
Premium payment options
Pregnancy to Parenthood
Tell a mate
Health support programs
Aged care transition & advisory services
Care Coordination Program
Forms
Product guides
Mobile app
Australian Government rebate on private health insurance
Medicare Levy Surcharge
Australian Government private health insurance reforms
Lifetime Health Cover Loading (LHC)
Lifetime mental health waiting period waiver
Pharmaceutical Benefit Scheme
Medicare Safety Net
Medicare Benefits Schedule
Age-based discount