Product guides

Here you will find detailed information on each of our health insurance options. We recommend reading these together with the Important Information Guide.

Packages

Packaged cover combines private hospital and extras cover into one convenient product.

Bronze+ Young Choice

Mates Rates CSIRO Total Wellbeing Diet Make a claim Change membership details Rate change facts Where do your premiums go? Suspend your membership Authority to access membership Pet insurance Pregnancy to Parenthood Premium payment options Pregnancy to Parenthood Tell a mate Health support programs Aged care transition & advisory services Care Coordination Program Forms Product guides Mobile app

Using your extras

Find a provider What's covered? What's not covered? Waiting periods Out-of-pocket expenses Dental treatments Telehealth services Health management benefit Dental preferred providers

Going into hospital

What's covered? What's not covered? Waiting periods Hospital treatment costs Paying for hospital costs Access Gap and out-of-pocket expenses Find a hospital Pre-existing ailments Pregnancy and birth After-hospital care Voice of the patient survey

Government initiatives

Australian Government rebate on private health insurance Medicare Levy Surcharge Australian Government private health insurance reforms Lifetime Health Cover Loading (LHC) Lifetime mental health waiting period waiver Pharmaceutical Benefit Scheme Medicare Safety Net Medicare Benefits Schedule Age-based discount

Product guides

Packages

Hospital covers

Extras covers

Guides